Information for general public and patients

Orthoplex products are practitioner-only, meaning that patients must engage in a full-length consultation with a registered clinical practitioner to obtain a prescription. Locate your nearest clinical practitioner here.

If you have a question about one of our products that has been prescribed to you, please contact your practitioner directly – they are best placed and most qualified to assist you. This ensures that you receive personalised advice based on your medical history, clinical needs and consultation background. We are unable to answer any product questions from the general public or patients.

For any other enquires that your practitioner can’t assist you with, please first check our FAQs. Your question might have already been answered, giving you a quick response. If it has not been, please fill out the enquiry form below and we will get back to you.

If you have a medical emergency or adverse reaction, you can contact us directly on 07 3868 0699. Our phone support is available from 8:30am to 5:00pm AEST on business days. Please note we are unable to provide product advice or dosage instructions to patients.

Our Location

  • 19A Guardhouse Road
  • Banyo QLD 4014
  • Australia

Always read the label. Follow the directions for use. If symptoms persist, worsen or change unexpectedly talk to your health professional.
These medicines may not be right for you. Read the label before purchase.

Bio Concepts Pty Ltd 19A Guardhouse Road, Banyo QLD 4014, Australia